Step 1: Open the Ivanti Secure Access application from the Applications folder. IMPORTANT: you must first have at least one device already enrolled with UCSB's MFA service (Duo Security) in order to connect to VPN. Step 6: Provide a username/password with administrative privilege and click 'Install Software.' Step 4: If prompted, select a Destination disk for install and click 'Continue' Step 3: Click Continue in the installer window

If prompted about the installer package not being from the App Store, click 'Open' to continue. Change the button to 'App Store and identified developers,' click the lock, close System Preferences, then double-click the installer package again to begin the installation. If you wish to change the default behavior, click the lock in the bottom left of the window and enter an administrator password to unlock the System Preferences. Open System Preferences -> Security & Privacy -> Gen eral.Ĭlick the 'Open Anyway' button if you don't want to change your system's behavior, but just allow installation for this package. If you receive a warning message from OS X Gatekeeper about not being able to open the package because it was not downloaded from the App Store, you will need to take a few extra steps. You should see a lock icon in the upper right corner of the install window.

Step 2: Double-click the installer package to open it. You can install Rosetta2 by opening a terminal and inputting the command '/usr/sbin/softwareupdate -install-rosetta'. Without this, your installation will silently fail. If you are using a Mac with an M1 chip, you'll need to install Rosetta2 prior to installing the Ivanti Secure Access client. Step 1: Download the Ivanti Secure Access VPN client package for macOS / Mac OS X (UCSB Box credentials are required to access the file). Any reference to Pulse Secure should be interpreted as Ivanti Secure Access. All other aspects of the client are the same. As of July 22, 2022, the branding for the campus VPN client has changed from Pulse Secure (9.1rx) to Ivanti Secure Access (22.2Rx).

Note: You will need an administrator password to complete the installation.

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